Privacy Policy regal88 – Your Personal Data Protection

1Introduction

Regal88 ("we", "Platform") takes personal data protection very seriously. This Privacy Policy aims to clearly and transparently explain how we manage the personal information you provide when using the regal88 platform, including our website, mobile app, and all related services.

We understand that your trust in our platform depends not only on the quality of the games and services we offer, but also on how we handle your sensitive information. As such, we are committed to maintaining responsible, transparent, and secure data management practices at all times.

This policy is effective from 1 January 2026 and applies to all registered members and visitors using the Regal88 platform. Please read this document carefully. If you do not agree with any part of this Privacy Policy, please contact us or discontinue use of the platform.

2Types of Personal Data We Collect

Regal88 collects various categories of personal information depending on how you interact with our platform. Below is a summary table of the data types and their collection purposes:

We only collect data that is strictly necessary for the stated purposes. regal88 does not collect sensitive information such as medical data, religious beliefs, or political views without a compelling reason and your explicit consent.

3How We Collect Data

Regal88 collects personal information through various transparent and lawful methods. Below are the primary ways we obtain your data:

• Account Registration: Information you provide when opening a regal88 account, including your name, email, phone number, and date of birth.
• KYC Verification: Documents you upload for identity verification purposes such as national ID, passport, and bank statements.
• Financial Transactions: Information required when making a deposit or requesting a fund withdrawal, including bank account or digital wallet details.
• Platform Interactions: Data generated automatically while you use the platform, including games played, bets placed, and session duration.
• Customer Support: Information you share when contacting our team via live chat or email for assistance.
• Cookies and Tracking Technology: Technical data collected automatically via cookies, web beacons, and similar technologies when you browse our platform.

4Personal Data Usage Purpose

Every piece of information we collect has a clear and lawful purpose. regal88 uses your personal data for the following purposes:

• Account Management: Creating and maintaining your account, processing registration, and ensuring secure access to the platform.
• Identity Verification (KYC): Meeting anti-money laundering (AML) compliance requirements and verifying that you meet the minimum age requirement.
• Payment Processing: Processing deposits and fund withdrawals securely and verifying legitimate financial transactions.
• Platform Security: Detecting and preventing fraudulent activity, account abuse, and cybersecurity threats.
• Customer Support: Helping you resolve technical issues, answer inquiries, and improve your overall user experience.
• Service Communications: Sending important notices regarding your account, policy updates, and relevant security information.
• Responsible Gaming: Monitoring gaming habits to identify risks and support members who need assistance.
• Product Improvement: Analyzing aggregate usage data to improve the quality of our platform, games, and services.
• Legal Compliance: Fulfilling legal obligations and complying with directives from relevant authorities when required.

5Data Sharing & Disclosure

Regal88 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are certain situations where we need to share your information with selected third parties, solely for platform operational purposes:

• Payment Provider: Information required to process deposits and withdrawals is shared securely with licensed and trusted payment providers such as banks and digital wallet providers.
• Technology Service Provider: Our technical partners who assist in managing the platform infrastructure, data storage, and cybersecurity are bound by strict confidentiality agreements.
• KYC Provider: The identity verification process involves authorised third parties to validate the documents you submit, all subject to strict data protection standards.
• Legal Authority: We will disclose required information to legitimate authorities when mandated by law, court order, or fraud investigation.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred to the successor entity provided that equivalent protections are maintained.

All third parties we work with are required to comply with data protection standards equal to or higher than our own Privacy Policy. We conduct regular reviews to ensure ongoing compliance.

6Security & Data Protection

Protecting your personal data from unauthorized access, loss, or misuse is our highest priority. regal88 implements multiple layers of technical and organizational security to ensure comprehensive data protection:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• At-rest encryption for all stored personal and financial information
• Two-factor authentication (2FA) to protect access to your account
• 24/7 security monitoring by an experienced cybersecurity team
• Strict internal access controls — only authorized personnel may access sensitive data
• Regular security audits by independent third parties to identify and address vulnerabilities
• A comprehensive incident response plan in the event of any data breach

7Data Retention Period

Regal88 does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy. Our retention periods are as follows:

• Active Account Data: Retained for the duration your account remains active and used to provide ongoing services.
• Financial Transaction Data: Retained for a minimum of seven (7) years after the transaction occurs to meet financial and audit legal requirements.
• KYC Documents: Retained for a minimum of five (5) years after the business relationship ends in accordance with anti-money laundering requirements.
• Security & Technical Logs: Retained for twelve (12) months for fraud detection and security analysis purposes.
• Customer Support Records: Retained for three (3) years to enable us to deliver consistent service and address any complaints.

Once the designated retention period has ended, your data will be securely deleted or anonymised using methods that prevent recovery.

8Your Rights Regarding Personal Data

As a regal88 member, you have the following rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You have the right to obtain a copy of the personal data we hold about you at any time.
• Right to Rectification: If the data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to Erasure: You may request the deletion of your personal data in certain situations, subject to legal obligations that require us to retain certain records.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of that data.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
• Right to Data Portability: You may request to receive your data in a machine-readable format for transfer to another platform where applicable.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

9Cookies & Tracking Technology

The regal88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage. Below are the types of cookies we use:

• Essential Cookies: Required for core platform operations such as login session management and security functions. Cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve site functionality and speed.
• Functional Cookies: Saving your preferences such as language and display settings to provide a more personalized experience.
• Analytics Cookies: Enabling us to understand aggregate usage patterns for the continuous improvement of our platform.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more information on how to manage cookies, refer to your browser's help guide.

10Links to Third-Party Sites

The regal88 platform may contain references or links to services provided by our game and payment partners. This Privacy Policy applies solely to the regal88 platform.

Regal88 is not responsible for the privacy practices or content of any third-party services. We recommend reading the privacy policy of each provider separately to understand how they manage your data when you interact with their services.

11Child Protection

The regal88 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from anyone under the age of 18.

Should we find that we have collected data from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. If you believe a minor has registered on our platform, please notify our support team immediately so that appropriate action can be taken.

12Amendments to the Privacy Policy

Regal88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. The "Updated" date at the top of this page indicates when the latest version takes effect.

For any material changes, we will notify you via a prominent notice on the platform or by email at least seven (7) days before the changes take effect. Your continued use of the platform after the amendment date constitutes acceptance of the updated terms.

We encourage you to review this page regularly so you are always informed about how we protect your information. If you have any questions or concerns regarding this Privacy Policy, do not hesitate to contact us through the available support channels.